AI for property management that opens the work order and books the showing, at any hour
A property manager's day is other people's emergencies. The useful AI is not a chatbot on the website; it is the thing that takes the 2am leak call, decides it is urgent, reaches the vendor, and logs the ticket so the morning starts with the work already queued.
- APAppFolio
- BUBuildium
GoHighLevelTwilio
Google Calendar
Tenant call
23:100:02
0:06
0:12
0:17
Work order opened, on-call vendor reached
ConfirmBookedproperty management maintenance automation
Maintenance intake and triage
Every maintenance request, by phone or portal, sorted into emergency, urgent and routine by your rules. Emergencies reach the on-call vendor now. Everything else becomes a work order with the unit, the issue and the access notes attached.
- Your triage rules, applied the same way at 2pm and 2am
- Work orders opened in AppFolio, Buildium or your system
- Vendor dispatch and tenant updates by text, logged to the ticket
Workflow
Call → vendorCall
Call
Triage
Triage
Work order
Work order
Vendor
Vendor
ai leasing assistant
Leasing: the prospect who called once
Prospects call about a listing one time. The agent answers the availability, rent, pets and move-in questions, pre-qualifies on your criteria, and books the showing into the leasing agent's calendar while the prospect is still interested.
- Listing questions answered from the details you provide
- Pre-qualification on income, pets and move-in date
- Showings booked with confirmations and reminders
Showings
Maintenance · real capacityai for property managers
Resident questions, without the callback queue
Rent due dates, payment options, lease terms, amenity hours, the questions that fill a manager's voicemail. Answered from the policy you give the agent, with anything outside it routed to a person with the context attached.
- Answers only from your policies, never improvised
- Escalates disputes, complaints and anything legal to a person
- Every interaction logged to the resident record
Sam, unit 4B
Resident question, answered from policyReply came back, sequence stopped
Waiting on replyWhat it does not do
The line between what the automation handles and what a person handles is drawn before the build, in writing.
- Decide what is an emergency; it applies the rules you wrote
- Handle evictions, disputes or fair-housing questions; those route to a person, every time
- Message residents who have opted out
- Replace your property software; it writes into it
Ready to stop losing calls?
Fifteen minutes. We walk your call flow and tell you where it leaks, whether or not you hire us.
Book a callTake and triage maintenance calls around the clock, open work orders, dispatch vendors, answer leasing enquiries and book showings, and answer routine resident questions from your policies. What it should not do is make judgement calls on disputes, evictions or fair-housing matters, which route to a person.
It opens work orders and leads and logs interactions in the system you run. Where a platform has no integration path we set up a structured handoff instead, and we confirm which applies before quoting.
You tell it. Water running, no heat, no power, security, gas: your list, your thresholds. The agent asks the questions that sort a call and escalates by your on-call schedule. Anything ambiguous escalates too.
Most of the managers we talk to run 80 to 2,000 doors with a small office. The build is sized to your call volume and the running cost is per minute of calls, not per door.
Book a call. We will walk your after-hours flow and show where tickets and prospects are lost.
Fifteen minutes. You keep the map either way.